Synthetic Index of Cybersecurity of the Tourism Faculty at the University of Havana

Abstract

Cybersecurity is responsible for the protection of the computer structure and the information stored in the computer equipment of organizations in different sectors of society. The purpose of this research is to evaluate the maturity of cybersecurity in the Faculty of Tourism of the University of Havana by means of a synthetic index. This index, based on key dimensions and indicators such as top management commitment, cybersecurity education and awareness, as well as the implementation of technologies and management systems, allows identifying strengths and weaknesses in the context of facing the cybersecurity risks that have intensified in recent years in Cuban universities. Methods such as analysis-synthesis were applied to integrate the results from different sources; inductive-deductive methods were used to draw general conclusions based on specific observations; the statistical method facilitated the validation of the data obtained, while tools such as Excel, SPPS and RStudio supported the quantitative analysis. On the other hand, the fieldwork and the focus group provided valuable qualitative information, and the logical scheme of the synthetic index served to structure the calculation of the cybersecurity maturity indicators. The research reflects positive results for the faculty, the overall index, dimensions and indicators show a high maturity. It demonstrates the importance of overcoming existing weaknesses such as the allocation of clear responsibilities and understanding of obligations and risks to prevent threats to information security.