INITIALS IDEAS OF CUBAN INTEROPERABILITY SCHEME FOR THE E-GOVERMENT.

Initial ideas of the national interoperability scheme for electronic Government in Cuba

Abstract

In recent years, considerable progress has been made in Cuba in the use of information and communication technologies (ICT). Various applications, government portals and services are implemented in the territories and in national institutions. However, an interoperability between them that ensures efficiency, quality, effectiveness among other attributes is not achieved. Interoperability, understood as the capacity through which heterogeneous systems can exchange information and technical processes or data, is not something new, but good examples of its implementation are not achieved and it remains one of the critical factors for the success of electronic government. Achieving this requires raising many barriers and solving complex technological, semantic, organizational, legal-regulatory or cultural problems, among others. This article presents the initial analysis of the necessary and insufficient requirements to design a national interoperability scheme. The proposals are the result of an investigation that aims to create the conditions to guarantee the adequate level of technical, semantic and organizational interoperability that guarantees the exchange of data and information between the systems and applications used for the Electronic Government and pays better citizen service.