Web platform for insurance management of the company Asistur S.A

Abstract

Insurance sales management software was developed for a company seeking to digitally transform based on the foundations established by Insurtech. The software was implemented as a web application. The objective of the software was to offer an innovative, efficient and personalized solution to the clients of an insurance company, as well as improve its competitiveness and profitability. To do this, an analysis of the problem domain was carried out, identifying the objectives, business rules, actors and processes involved in the sale of insurance. A methodology was used based on business, system and database modeling, using techniques and tools such as flow charts and use cases. Deficiencies were identified in the existing ways of managing insurance sales which were resolved during the modeling process. The models were validated with the client through meetings and prototypes. The software offers a dynamic, interactive and responsive graphical interface, which facilitates the management of clients, policies, payments, claims and reports. The developed software meets the client's needs and expectations, offering an accessible, scalable, secure and usable solution.