Requerimientos para el diseño de una torre de control en la cadena de suministros de una empresa de paquetería internacional

Mildred Walwyn Fuentes; Tatiana Delgado Fernández; Mavis Liz Stuart Cárdenas

Authors

Mildred Walwyn Fuentes Enterprise Correos de Cuba Habana Oeste
Tatiana Delgado Fernández Technological University of Havana "José Antonio Echeverría"
Mavis Liz Stuart Cárdenas Technological University of Havana "José Antonio Echeverría"

Keywords:

Supply Chain, Information system, Control tower, visibility

Abstract

The handling of international shipments presents delays in the delivery to its final destination, particularly in the management of its last mile. The exchange of information between entities continues to be an important process for today's organizations and its impact on the success of supply chains is considered vital. The need arises to implement tools that allow the integration of information systems, with statistical data and processes. From this perspective, it analyze the usefulness of visibility in real time, as the epicenter of supply chains, and a conceptual framework for its application is presented. The study of some methods and tools that will allow the implementation of the virtualized data integration framework through a Control Tower is also presented. The main requirements to implement a control tower for the supply chain of an international shipping distribution company is offered.

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