Management of lessons learned in UCI projects: strengths and opportunities for improvement
DOI:
https://doi.org/10.5281/zenodo.5810578Keywords:
strengths, management of lessons learned, process improvement, opportunities, Informatics Sciences UniversityAbstract
The management of lessons learned includes their identification, validation, utilization, sharing, storage and control. The University of Informatics Sciences has produced products and services for different areas of knowledge. Each project has a file to store the artifacts generated, including a record of lessons learned. During the research, the Fundamentals Guide for Project Management, the PRojects IN Controlled Environments standard, the International Organization for Standardization standard 21500, the Capability Maturity Model Integration, the Cuban Model of Informatics Applications Development and the results of a survey applied to 50 members of the University's projects were analyzed. Achieving the objective of identifying strengths and opportunities for improvement to manage the lessons learned from the Institution's development projects. The results of this work can be consulted to reform the activities related to the lessons learned management process in the organization's development projects, in order to take advantage of the experience gained.
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