Proposal of methodology for the dashboard design

Abstract

Dashboards are tools that allow sharing, grouping, centralizing and providing a graphic visualization of the relevant information of an organization, facilitating decision making. For the development of dashboards there are methodologies that allow monitoring and follow-up of key indicators, created by Noetix Corporation, R. Edis, and M. Jusko. These methodologies provide a guide to carry out the successful implementation of a dashboard in an organization, which were taken into account by the authors. The present research aims to develop a methodology (based on the best practices evidenced in the methodologies studied) that allows designing dashboard for the projects of the Centro de Representaciòn y Anàlisis de datos (CREAD) of the Universidad de las Ciencias Informàticas(UCI). The developed methodology was structured in five phases, also specific steps were included within each phase that allowed the organization and updating of data, the selection of chart types, the configuration of thresholds and alerts. To validate the methodology, it was applied in the design of a dashboard for the SIGE v3.0 project of the Ministerio de Educaciòn Superior (MES). The use of the dashboard allowed those responsible for monitoring key indicators to have a clear perspective of the current situation of the organization, since the indicators to be monitored are specific to the MES and are decisive when it comes to achieving objectives and making decisions.